Unicall

UniCall is currently one of the biggest European companies providing telemarketing and customer support-related services.

The company was founded in 2006 in Norway and our offices are located in Drammen The company has so far created more than 1000 jobs in 9 centers situated in Norway, Sweden, Lithuania, Czech Republic, Poland and Finland.

Thanks to a stable and extensive background, UniCall is able to provide a large variety of services covering outbound telemarketing and inbound customer support as well as administration, technical support (back-office) and business consulting with a wide range of specific issues.

Our success is based on the high quality of the provided services in all process phases from monitoring and planning through implementation to project evaluation. Our call centers represent an ideal combination of motivated and experienced professionals and the most up-to-date equipment.

In addition to the provided services, UniCall is also active in local trade organizations.

We have continuously worked to develop and ensure high standards of our services both technically and ethically.

• Why choose Unicall as your partner?
• Our complete services
• Our processes and routines
• Our references
• Work in our company
• Contact us

WE THINK POSITIVE AND HAVE EXTENSIVE KNOWLEDGE OF THE MARKET. WE RESPECT SPECIFIC NEEDS AND REQUIREMENTS AND ALWAYS SEEK FOR A QUALITATIVE AND EFFECTIVE SOLUTION.

March 2014

UniCall CZ – Expanding the volume of cooperation in the financial sector

Long term excellent results of cooperation with one the the world biggest insurance companies has brought us an opportunity to expand significantly the cooperation with other call centre activities.

February 2014

UniCall CZ – The use of call centre to increase you success in e-commerce

You can now fully use our call center potential to increase the success of your online campaigns. After 3 years of experience in utilities, finance and advertising we wiil address and acquire your potential customers from internet and will provide you with a complete customer service process from addresses database segmentation to soft collections.

January 2014

UniCall CZ – All the best to everyone in 2014!

We thank all our partners, employees and supportes for another great year and may all your dreams and wishes come true in the new year. We really look forward to your lasting support, and we are here for you 24/7!

December 2013

UniCall CZ – we are leaders in B2B

Based on our proven track record of B2B customer care we are now adding new projects in B2B, specifically in discount and loyal systems. We are responsible for everything from prospecting, customers servis, telesales to soft collections.

September 2013

UniCall CZ – expanding the range of services for the banking sector

We win a comprehensive tender for one of the largest European banks to supply telemarketing campaigns through up-sell and cross-sell and back office services to ensure high quality and success.

July 2013

UniCall CZ – more activities in B2B

Based on our long-term experience with addresses, telemarketing, telesales and soft collections in B2B in the Czech and Slovak republic we will now be also doing a market research and generating bussiness opportunities for quality trained sales force of mobile operators and utilities.

June 2013

UniCall CZ – cooperation with top international bank

We increase number of clients from financial sector to work on a telemarketing project where we wil address selected customers with loan products and help them decrease the household costs.

May 2013

UniCall CZ – expansion goes on!

We´re opening a new state-of-art equipped call centre in the capital city with ideal transport accessibility and excellent amenities. Dp you want to discuss potential cooperation or work for us or just check out our great neighbours? Come and see us, you´re welcome!

January 2013

UniCall CZ – more agent seats in 2013

As a result of successful year 2012 we will be increasing the volume of our inbound and outbound operations for which we are going to build more agent seat in new offices in Czech republic in Q1 2013.

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